GB/T 16832-1997
Replaced
DB3401/T 211-2020
Active
Anhui ProvinceLocal standards
DB3401/T 211-2020 The Measurement Specification for Customer Satisfaction of Small and Medium-sized Enterprise Service Agencies
DB3401/T 211-2020 The Measurement Specification for Customer Satisfaction of Small and Medium-sized Enterprise Service Agencies
Basic Information
Standard Code:
DB3401/T 211-2020
Standard Type:
Local standards
Standard Status:
Active
is_force_gb:
no
CCS Name:
The relationship between supply and use
ICS Name:
Sociology, services, the organization and management of companies (enterprises), administration, transportation (vocabulary)
Publish Date:
2020-12-22
Implement Date:
2020-12-22
Pages:
7 pages
Scope
This document stipulates the basic requirements, evaluation content, evaluation process, and application of evaluation results for customer satisfaction assessment of SME service organizations. This document is applicable to customer satisfaction assessments conducted by third-party evaluation agencies on SME service organizations. SME service organizations can also refer to and implement it when conducting self-evaluations of customer satisfaction.
Development Information
Related Standards
GB/T 17306-1998
Replaced
GB/T 17306-1998 Standards for packaging—Consumer requirements
GB/T 17693.1-1999
Replaced
GB/T 17693.1-1999 Transformation guidelines of geographical names from foreign languages into Chinese—English
GB/T 17693.2-1999
Active
GB/T 17693.2-1999 Transformation guidelines of geographical names from foreign languages into Chinese—French
GB/T 17693.3-1999
Replaced
GB/T 17693.3-1999 Transformation guidelines of geographical names from foreign languages into Chinese—Germany
GB/T 17693.4-1999
Replaced