GB/T 15971-1995
Replaced
DB34/T 1715-2012
Abolished
Anhui ProvinceLocal standards
DB34/T 1715-2012 Travel agency customer complaint handling standards
DB34/T 1715-2012 Travel agency customer complaint handling standards
Price:
$ 30
Basic Information
Standard Code:
DB34/T 1715-2012
Standard Type:
Local standards
Standard Status:
Abolished
is_force_gb:
no
CCS Name:
The relationship between supply and use
ICS Name:
Service
Publish Date:
2012-09-21
Implement Date:
2012-10-21
Pages:
11 pages
Scope
This standard specifies the terminology and definitions for travel agencies to handle customer complaints, clarifying the basic elements, specific requirements, procedures, and methods for resolving disputes, etc. This standard applies to the handling of customer complaints by travel agencies.
Development Information
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