GB/T 32314-2015 Active National standards

GB/T 32314-2015 Management specification for customer service center outsourcing service of commercial banks

Publish Date: 2015-12-28 Implement Date: 2016-06-01 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

Basic Information

Standard Code: GB/T 32314-2015

Standard Type: National standards

Standard Status: Active

is_force_gb: no

CCS Name: Finance, insurance

ICS Name: Financial services, banking, monetary systems, and insurance

Publish Date: 2015-12-28

Implement Date: 2016-06-01

Pages: 10 pages

Scope

This standard defines the basic principles of outsourcing activities for commercial bank customer service centers, and sets requirements for outsourcing elements and outsourcing management.
This standard applies to the service outsourcing of commercial bank customer service centers.

Development Information

Word Count: 15 Thousand words Pages: 10 pages

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