GB/T 27908-2011 Performance improvement of management systems—Guidelines for procedures and methodology for continual improvement
GB/T 27908-2011 Performance improvement of management systems—Guidelines for procedures and methodology for continual improvement
Basic Information
Scope
This standard provides guidance on continuous improvement procedures and methods to support effective and efficient improvement of the performance of an organization's management system. It can be used by organizations with the following needs:
—— Identify problems in the products provided to customers and resolve them through consistent procedures;
—— Implement and manage breakthrough projects, including changing existing processes or introducing new processes that differ from daily operations and management;
—— Develop resources needed in the future that differ from daily operations and management.
This standard applies to all organizations, regardless of their type of operation, status, size, or the products they provide. The purpose of this standard is to improve the performance of an organization's management system through the implementation of effective and efficient continuous improvement.