T/ZCHSP 007-2024 Active

Main technical content: This standard takes into account the principles of scientificity, objectivity, rationality, and applicability, and is drafted in strict accordance with the rules set out in GB/T 1.1-2020. During the preparation process, it mainly relies on documents such as the "Notice on Issuing the Key Points of Core Systems for Medical Quality and Safety" (Guo Wei Yi Fa [2018] No. 8), the "Notice of the National Health Commission Office on Issuing the Interim Regulations on Outpatient Quality Management of Medical Institutions" (Guo Wei Ban Yi Fa [2022] No. 8), the "Notice on Launching a Theme Activity to Improve Patient Experience and Satisfaction" (Guo Wei Yi Zheng Fa 202311), the "Notice on Launching a Comprehensive Action to Improve Medical Quality (2023-2025)" (Guo Wei Yi Zheng Fa 202312), and the "Notice on Issuing the Implementation Plan for the Theme Activity to Improve Patient Experience and Satisfaction in Zhejiang Province (2023-2025)" (Zhe Wei Ban Yi Zheng Yi Guan [2023] No. 4). This standard mainly stipulates the specific requirements of the following technical parameters, as follows: (1) Work requirements ① Range of MDT outpatient diseases ② Personnel qualifications ③ MDT outpatient service objects ④ MDT outpatient service methods ⑤ Resource allocation - Clinic setup ⑥ Resource allocation - Technical and equipment requirements (2) Appointment registration (3) Outpatient process (4) Medical records (5) Quality monitoring