T/HBPFS 002-2023 Active

Scope: To standardize the management of automated teller machines (ATMs) in banking institutions, ensure that ATMs can continuously provide customers with high-quality, efficient, and safe financial services, regulate various operational and maintenance activities, and ensure the overall stable operation of ATMs, effectively preventing equipment malfunctions and operational risks. This standard is hereby formulated. This document applies to terminal devices used by commercial banks within Hebei Province to provide cash-based self-service services to customers. Main technical content: This standard sets clear requirements for the operation and maintenance of ATMs, business operation management, and environmental safety management in commercial banks in Hebei Province that provide cash-based self-service services to customers. The types of ATMs include: full-function (ATM), cash withdrawal only (CM), and cash deposit and withdrawal (CRS).