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GB/T 36113-2018 Active
GB/T 36113-2018 Specification for complaint-handling of administrative service centre
Abstract
This standard stipulates the principles of service complaint handling, the handling institutions and personnel, the complaint methods and channels, the handling procedures, and the application of the handling results in government service centers (hereinafter referred to as "centers"). This standard applies to the handling of service complaints in centers.
General Product Information
| Document Type | National standards |
|---|---|
| Standard Status | Active |
| Standard Code | GB/T 36113-2018 |
| CCS | The relationship between supply and use |
| ICS | Sociology, services, the organization and management of companies (enterprises), administration, transportation (vocabulary) |
| Implement Date | 2018-07-01 |
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$ 50
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$ 50
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$ 50