T/SSFSIDC 003-2022 Non-Emergency Medical Transfer Service Specification
T/SSFSIDC 003-2022 Non-Emergency Medical Transfer Service Specification
Basic Information
Scope
Scope: This document specifies the requirements involving but not limited to the types of needs, service personnel, hardware equipment, on-site handling, and informatization management for non-emergency transfer agencies in the process of serving their clients. This document applies to the daily non-emergency transfer services of non-emergency transfer agencies. Main technical content: 4. Management requirements 4.1 Business management 4.2 Vehicle management 4.3 Personnel management 4.4 Risk management 5. Service processes and requirements 5.1 Service process diagram 5.2 Submit a request 5.3 Receive a request 5.4 Service evaluation 5.5 Task assignment 5.6 Accept a task 5.7 Execute a task 5.8 Complete a task 5.9 Service follow-up 5.10 Archiving 6. Emergency response classification and handling 6.1 Traffic accidents and response 6.2 Sudden changes in the client's condition and response 6.3 Sudden illness or accidents of escorts and response 6.4 Infection prevention and control 7. Service evaluation and improvement 7.1 Basic requirements 7.2 Complaint handling 7.3 Service evaluation indicators