T/CNCA 001-2018 General requirements for coal mine equipment maintenance services
T/CNCA 001-2018 General requirements for coal mine equipment maintenance services
Basic Information
Scope
Scope: This standard is applicable to external organizations conducting service certification or capability evaluation of maintenance service enterprises. The production of coal mine equipment parts and the maintenance of non-coal mine equipment can be implemented with reference to this standard. Main technical content: Based on the service contact characteristics of coal mine equipment maintenance services, this standard puts forward general requirements for maintenance services throughout the entire service contact process, including customer consultation, contract signing, maintenance preparation, repair and replacement, assembly and debugging, inspection and testing, maintenance marking, and information feedback. At the same time, combined with the general current situation of coal mine equipment maintenance service management, it puts forward basic requirements for service management.