T/ASIS 0001-2023 Esports venue operation service specification
T/ASIS 0001-2023 Esports venue operation service specification
Basic Information
Scope
Scope: This document stipulates the basic requirements for the operation of e-sports venues, service equipment and facilities, service environment, personnel requirements, service content, safety management requirements, and service quality evaluation and improvement. This document is applicable to all types of e-sports venues that are open to the public, aiming to enhance their standardized management level, improve service facilities, and regulate service behaviors. Main technical content: During the operation and service process, the operators of e-sports venues shall meet the following basic requirements: — Comply with the relevant regulations of Shanghai City and handle registration, licensing, and review procedures with administrative authorities such as industry and commerce, taxation, culture, public security, and fire control; — Establish a high-quality, efficient, and unified standardized operation and service model; — Formulate daily work management and various special business work management systems; — Strengthen the disclosure of various service information; — Continuously innovate service and management models based on actual conditions to improve service quality.