T/XJSIA 001-2023 Video monitoring system operating and maintenance service specifications
T/XJSIA 001-2023 Video monitoring system operating and maintenance service specifications
Basic Information
Scope
Scope: This document specifies the terms and definitions, basic requirements, daily maintenance requirements, workflow, operation and maintenance management, and quality requirements for the operation and maintenance services of video surveillance systems. This document is applicable to the operation and maintenance services of newly built, expanded, renovated, and existing video surveillance systems within Xinjiang region. Main technical content: 1. Scope: Describes the main content and scope of application of the standard; 2. Normative reference documents: Lists the supporting documents essential for the application of the standard; 3. Terms and definitions: Defines front-end equipment, back-end equipment, SLA (Service Level Agreement), operation and maintenance services, construction/use units, special periods, operation and maintenance service management platforms, transmission equipment, and infrastructure; 4. Principles of operation and maintenance services: Proposes the service principles that video surveillance system operation and maintenance services should follow; 5. Basic requirements: Provides explanations from the perspectives of construction/use units, operation and maintenance service units, and service levels; 6. Operation and maintenance service procedures: Specifies the operation and maintenance service procedures; 7. Work content and requirements: Describes the preparation requirements, basic requirements, and daily maintenance requirements for operation and maintenance services; 8. Safety operation and maintenance management: Requires resource classification and security measures; 9. Emergency response: Specifies emergency response requirements, emergency response processes, risk assessments, emergency plan drills, and emergency response levels; 10. Operation and maintenance service cost accounting: Specifies the calculation and method of operation and maintenance service fees; 11. Operation and maintenance assessment: Specifies assessment ite