T/WJMC 004-2022 Active Group standards

T/WJMC 004-2022 Evaluation System for After-sales Service of Wooden Doors

T/WJMC 004-2022

Publish Date: 2022-10-13 Implement Date: 2022-10-15 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: T/WJMC 004-2022

Standard Type: Group standards

Standard Status: Active

is_force_gb: no

CCS Name: -

ICS Name: Integrated services

Publish Date: 2022-10-13

Implement Date: 2022-10-15

Scope

Scope: This document specifies the basic requirements for after-sales service of indoor wooden composite doors, technical service requirements, return and exchange requirements, and complaint handling requirements. This document applies to after-sales service activities for indoor wooden composite doors. Main technical content: It standardizes the definitions of after-sales service, service providers, customers, and after-sales service outlets; basic requirements for after-sales service management and service content; and evaluation grade indicators and assessment methods for wooden door after-sales service.