T/CADA 24-2022 Active Group standards

T/CADA 24-2022 Electric passenger vehicle after-sales service specification

Publish Date: 2022-10-25 Implement Date: 2023-01-01 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: T/CADA 24-2022

Standard Type: Group standards

Standard Status: Active

is_force_gb: no

CCS Name: Integrated

ICS Name: Integrated services

Publish Date: 2022-10-25

Implement Date: 2023-01-01

Scope

Scope: This document specifies the terms and definitions, operational requirements, service processes and requirements, maintenance safety requirements, service quality control, and emergency rescue service requirements for the after-sales service of electric passenger vehicles. This document is applicable to after-sales service providers of electric passenger vehicles. Other new energy automobile enterprises can refer to this document to formulate their own after-sales service standards. Main technical content: Foreword II1 Scope 12 Normative reference documents 13 Terms and definitions 14 Operational requirements 25 Service processes and requirements 66 Maintenance safety requirements 77 Service quality control 88 Emergency rescue service requirements 9 References 11