T/MSITISA 02-021-2022 Integrated Quality Services: Guide for Corporate Integrated Quality Portrait
T/MSITISA 02-021-2022 Integrated Quality Services: Guide for Corporate Integrated Quality Portrait
Basic Information
Scope
Main technical content: Against the backdrop of the vigorous development of the Internet and e-commerce, building a service platform for the "Internet + Quality Services" model and providing enterprises with better comprehensive quality technical services have become one of the development trends for enterprise quality service institutions to actively pursue business model innovation. The demand for enterprise quality technical services is becoming more diverse, professional, and personalized. However, the current basic quality technical services (including metrology, certification and accreditation, inspection and testing, etc.) still need to expand their service scope, lack personalized service methods, and there are few relevant standards for enterprise quality technical service platforms, resulting in uneven development of these platforms. Therefore, it is urgent to establish a universal standard for enterprise comprehensive quality profiling. This document is based on relevant research results and practical experiences in the field of enterprise comprehensive quality profiling, taking into full consideration the current status of enterprise quality management and enterprise quality services in China, and comprehensively presenting labeled enterprise information. It proposes seven dimensions of enterprise comprehensive quality profiling, including enterprise operation quality, production/service process quality, product/service quality, innovation quality, enterprise integrity, enterprise social responsibility, and brand influence. On the basis of common indicators in related standards such as GB/T 31863-2015 "Enterprise Quality Credit Evaluation Indicators" and GB/T 36000-2015 "Social Responsibility Guidelines", reasonable settings and adjustments are made. Combined with the needs of acquiring and processing profiling quality information, some qualitative indicators are discarded and quantitative indicators are retained, and corresponding profiling tag represen