T/NXXH 053-2024 Franchisee Tools Form Specification

Scope

Scope: This document specifies the franchisee tool forms. This document is applicable to the use of franchisee tool forms; Main technical content: 3 Terms and Definitions: There are no terms or definitions that need to be defined in this document. 4 Tool forms shall comply with the requirements of Table 1 - Table 7. Table 1: Demand Plan Form Table 2: Inventory List Form Table 3: Return and Exchange Application Form Table 4: Material Request Form Table 5: Receiving List Form Table 6: Reconciliation and Adjustment Form Table 7: Shipping List Form Table 8: Customer Satisfaction Survey Form Number: Date: Customer Information: Name: Gender: Contact Phone: Home Address: Postal Code: Product Name and Quantity Purchased: Purchase Time: Product Quality: 1. Satisfaction with the product's taste: - Very satisfied - Satisfied - Average - Unsatisfied - Very unsatisfied 2. Satisfaction with the product variety: - Very satisfied - Satisfied - Average - Unsatisfied - Very unsatisfied 3. Satisfaction with the consistency of the product's taste: - Very satisfied - Satisfied - Average - Unsatisfied - Very unsatisfied 4. Satisfaction with the product's hygiene: - Very satisfied - Satisfied - Average - Unsatisfied - Very unsatisfied Service Quality: 1. Satisfaction with the timing of dish delivery: - Very satisfied - Satisfied - Average - Unsatisfied - Very unsatisfied 2. Satisfaction with the waiting time for ordering service: - Very satisfied - Satisfied - Average - Unsatisfied - Very unsatisfied 3. Satisfaction with the waiter's service attitude: - Very satisfied - Satisfied - Average - Unsatisfied - Very unsatisfied 4. Satisfaction with the waiter's appearance: - Very satisfied - Satisfied - Average - Unsatisfied - Very unsatis

Development Information

Related Standards