T/CAQ 10102-2016 Organizing a quality management system maturity evaluation
T/CAQ 10102-2016 Organizing a quality management system maturity evaluation
Basic Information
Scope
Main technical content: In an increasingly complex dynamic environment, how to enhance the ability to meet customer requirements and achieve sustainable success, and take appropriate actions in response to future needs and expectations, is a challenge facing organizations. To achieve this goal, organizations may find it necessary to more systematically integrate their internal and external environments, identify opportunities for improvement and innovation, implement various forms of improvement and innovation, and achieve sustainable development. This standard provides organizations with a method and guidance for evaluating the maturity of their quality management systems. Organizations, customers, or third parties conduct comprehensive and systematic quantitative scoring and qualitative evaluation of organizations to determine their management system maturity scores, identify strengths and opportunities for improvement in their quality management activities, help organizations identify areas for improvement and innovation, and prioritize subsequent measures to drive organizational improvement.