T/GQDA 00002-2019 Active Group standards

T/GQDA 00002-2019 Excellent Quality Evaluation Specification

Publish Date: 2019-11-01 Implement Date: 2020-02-01 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: T/GQDA 00002-2019

Standard Type: Group standards

Standard Status: Active

is_force_gb: no

CCS Name: Standardized management and general provisions

ICS Name: Comprehensive quality

Publish Date: 2019-11-01

Implement Date: 2020-02-01

Scope

Main technical content: The Excellence Quality Evaluation Model is an organizational performance management method that improves organizational structure, enhances customer satisfaction, and optimizes organizational processes. Its core is to strengthen the organization's customer satisfaction awareness and innovation activities, and pursue excellent operational quality performance. Implementing excellence performance management and conducting excellence quality evaluation to improve product quality and service levels has become an effective way for countries to enhance organizational competitiveness and for organizations themselves to achieve continuous improvement and maintain and continuously strengthen their competitive advantage. This standard applies the PDCA cycle thinking of total quality management and provides organizations with criteria and methods for evaluating or self-evaluating the maturity of excellence quality management from ten aspects, including leadership, strategy, brand, operations, employees, and innovation, in order to help organizations continuously improve their efficiency and ensure their sustainable success.