T/CIET 008-2021 Cleaning industry enterprise evaluation system

Scope

Scope: This document specifies the service characteristics, service management, and certification and evaluation requirements of the cleaning industry. This document is applicable to third-party institutions conducting professional competence and enterprise level evaluations in the cleaning industry, as well as self-evaluations and self-declarations by cleaning service providers. Customer or relevant party evaluations can also refer to and use this document for reference. Main technical content: 1. Scope 2. Normative reference documents 3. Terminology definitions 3.1 Cleaning services 3.2 Enterprise professional competence evaluation 3.3 Enterprise level evaluation 4. Requirements for cleaning service characteristics 4.1 Information disclosure 4.2 Preliminary survey 4.3 Contract negotiation 4.4 Service proposal 4.5 Service preparation 4.6 Service provision 4.7 Service acceptance 4.8 Follow-up service 5. Requirements for cleaning service management 5.1 Basic requirements 5.2 Contract management 5.3 Equipment and facility management 5.4 Materials management 5.5 Technical management 5.6 Personnel management 6. Improvement 7. Certification and evaluation of cleaning services 7.1 Evaluation techniques 7.2 Evaluation plan 7.3 Evaluation implementation 7.4 Evaluation results 7.5 Evaluation report 7.6 Certification conclusions

Development Information

Related Standards