T/ZACA 016-2019 Active Group standards

T/ZACA 016-2019 Certification Service Customer Satisfaction Evaluation Specification

T/ZACA 016-2019 Certification Service Customer Satisfaction Evaluation Specification

Publish Date: 2019-03-21 Implement Date: 2019-04-01 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us
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Basic Information

Standard Code: T/ZACA 016-2019
Standard Type: Group standards
Standard Status: Active
is_force_gb: no
CCS Name: Integrated
ICS Name: Quality management and quality assurance
Publish Date: 2019-03-21
Implement Date: 2019-04-01

Scope

Scope: This standard applies to the comprehensive customer satisfaction evaluation of certification service products conducted by certification bodies; Main technical content: This standard specifies the terms, definitions, and requirements for customer satisfaction evaluation of certification services.

Development Information

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