T/ZQJXB 001-2022: Standards for the Aging-Friendly Construction of Banking Outlets in Zhaoqing City

Scope

Main technical content: Starting from the needs of elderly-friendly transformation and service improvement of banking outlets in Zhaoqing City, focusing on high-frequency matters related to the daily life of the elderly, and centering on formulating a standard, unifying a logo, and putting forward a slogan, we will carry out specific and standardized work in aspects such as the configuration of outlet hardware and software facilities, emergency management, protection of the rights and interests of the elderly, and popularization of financial knowledge among the elderly. At the same time, we propose to strengthen the main responsibility from the institutional level, conduct regular or irregular inspections and evaluations of the standardization of elderly-friendly services in outlets, and carry out continuous improvement, aiming to build a characteristic financial service brand with Lingnan features of "Yue Lao Yue Fu, Silver Age Exclusive", and provide a model for the promotion of financial services for the elderly in the whole province!

Development Information

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