T/WZS 0001-2021 Handing over the assignment of receivables of financial institutions to undertake operations procedure
T/WZS 0001-2021 Handing over the assignment of receivables of financial institutions to undertake operations procedure
Basic Information
Scope
Scope: This document establishes the composition of the entrusted operations of financial institutions' receivables, and stipulates the basic principles of entrusted operations, qualification review, conclusion of entrusted contracts, process management, acceptance of supervision and audit, complaint handling, and operational guidance for evaluation and improvement, as well as operational instructions and verification methods for each stage of the process. This document applies to outsourced collection agencies undertaking the entrusted operations of financial institutions' receivables. Main technical content: basic principles, qualification review, conclusion of entrusted contracts, process management, acceptance of supervision and audit, complaint handling, and evaluation and improvement.