T/JSSG 012-2022 Geriatric emergency medical social work service specification of comprehensive hospital
T/JSSG 012-2022 Geriatric emergency medical social work service specification of comprehensive hospital
Basic Information
Scope
Scope: This document establishes the service principles for emergency medical social work services in general hospitals, and stipulates the requirements for the construction of venues, facilities, equipment, and personnel systems, as well as the service content, service methods, file management, and service evaluation. This document applies to emergency medical social work services provided in second-level and above general hospitals. Main technical content: Emergency medical social workers mainly provide, but are not limited to, the following services: services for patients and their families, including guidance on visiting the hospital, care during visits, support for families of patients in rescue situations, medical assistance, crisis intervention, hospitalization assistance and follow-up, discharge services, etc.; services for medical staff, including social support, prevention and alleviation of occupational burnout; and services for medical institutions, including advocacy for rights, design and improvement of service processes, and resource integration, etc.