T/SHMHZQ 027-2023 Vocational education industry service quality specification
T/SHMHZQ 027-2023 Vocational education industry service quality specification
Basic Information
Scope
Main technical content: Foreword 1 Scope 2 Normative reference documents 3 Definitions and terms 3.1 Vocational education 3.2 Vocational education institutions 4 Institutional management and planning 4.1 Institutional management system 4.2 Institutional planning and development strategies 4.3 Personnel management and training 4.4 Financial management and transparency 5 Curriculum design and implementation 5.1 Curriculum setting and updating 5.2 Teaching methods and resource support 5.3 Learning evaluation and feedback mechanisms 5.4 Practical teaching and internship arrangements 5.5 Teaching process management 5.6 Student management 7 Teacher team building 7.1 Teacher requirements and selection 7.2 Teacher training and development 7.3 Teacher-student relationships and communication 7.4 Teacher ethics and professional conduct 8 Service content 8.1 Major offerings 8.2 Enrollment and promotion 8.3 Teaching management 8.4 Student management 8.5 Fees and financial aid 9 Service process 9.1 Service reception 9.2 Service communication 9.3 Follow-up services 10 Service quality control 11 Requirements and evaluation