T/ZJJX 310003-2023 Household services contract management standardization

Scope

Main Technical Content: 4. Basic Requirements The contract text should be concise and easy to understand, ensuring clarity, transparency, objectivity, and fairness of the relevant provisions. Where new national, industry, or local standards and norms are issued, the prescribed contract templates should be prioritized. Home service agencies should establish a comprehensive contract archive management system and retain the contracts for at least three years after their execution. They should set up a contract management department responsible for comprehensive matters such as contract review, negotiation, drafting, signing, performance, and archiving. They should appoint full-time or part-time legal staff or hire lawyers to handle contract disputes involving litigation. It is advisable to provide various contract templates and provide corresponding explanations of important clauses. Domestic workers should abide by national laws and regulations, social ethics, and professional ethics, master relevant professional skills, possess necessary professional qualities, and provide services in accordance with the contract terms to ensure quality. Consumers should safeguard the legitimate rights and interests of domestic workers, respect their personal dignity and labor, and provide guarantees and payment according to the agreed terms. 5. Contract Subjects Home service agencies must be legally established, comply with relevant laws and regulations, and obtain a business license from administrative authorities. They should have fixed business premises, facilities, and funds commensurate with their business scope, and publicly display relevant certificates and licenses. They should have full-time staff and establish work files for domestic workers. They should have sound management systems and a staff training system in accordance with national or local vocational assessment standards. Domestic workers should provide valid personal identification documents, hav

Development Information

Related Standards