T/NPO BFA 002-2020 Active Group standards

T/NPO BFA 002-2020 Online Banking Service Management Regulations

T/NPO BFA 002-2020

Publish Date: 2020-09-25 Implement Date: 2020-10-01 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: T/NPO BFA 002-2020

Standard Type: Group standards

Standard Status: Active

is_force_gb: no

CCS Name: -

ICS Name: The application of information technology in banks

Publish Date: 2020-09-25

Implement Date: 2020-10-01

Scope

Scope: To further enhance the role of financial standards in promoting the healthy and orderly development of the financial industry and assist financial institutions in implementing enterprise standards, the People's Bank of China, Tianjin Branch organized the Tianjin Bohai Rim Financial Industry Association and financial institutions under its jurisdiction to jointly formulate the "Leader" Activities for Enterprise Standards in Online Banking Services. Legal person institutions under the jurisdiction of the People's Bank of China, Tianjin Branch shall use the standards in accordance with laws and regulations. Main technical content: Management Procedures for Online Banking Services Foreword 1 General Provisions 2 Terms and Definitions 2.1 Online Banking Customer 2.2 Online Banking Business 2.3 Online Banking Parameters 2.4 Customer Identity Authentication Tools 2.5 Digital Certificates 2.6 Electronic Receipts 2.7 Transaction Process 2.8 Payment Password 2.9 Personal Mobile Banking 2.10 Enterprise Mobile Banking 3 Basic Requirements 3.1 Operating Time 3.2 Data Loss Time 3.3 System Recovery Time 3.4 Emergency Response for Operation and Maintenance 3.5 System Availability 3.6 Availability Monitoring Coverage 3.7 APP Crash Rate 4 Security Measures 4.1 Personnel Security 4.2 Business Security 4.3 Technical Security 4.4 Information Security 4.5 Rights Security 4.6 Customer Security 4.7 Physical Security 4.8 Network Security 4.9 System Security 4.10 Application Security 5 Service Principles 5.1 Standardization 5.2 Timeliness 5.3 Accuracy 5.4 Confidentiality 6 Service Functions 6.1 Personal Online Banking 6.2 Personal Mobile Banking 6.3 Personal Account Management 6.4 Personal Settlement 6.5 Personal Customer Service 6.7 Enterprise Online Banking 6.8 Enterprise Mobile Banking 6.9 Credit Card APP 7 Service Performance 7.1 Ease of Use 7.2 Comfortability 7.3 Convenience 7.4