T/XJSIA 001-2021 Abolished Group standards

T/XJSIA 001-2021 Information technology service operational maintenance personnel competency specification

Publish Date: 2021-02-01 Implement Date: 2021-02-01 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: T/XJSIA 001-2021

Standard Type: Group standards

Standard Status: Abolished

is_force_gb: no

CCS Name: Information processing technology

ICS Name: Integrated Information Technology (IT)

Publish Date: 2021-02-01

Implement Date: 2021-02-01

Scope

Main technical content: (1) Scope: Describes the main content and scope of application of the standard; (2) Normative reference documents: Lists the supporting documents essential for the application of the standard; (3) Terms and definitions: Defines key concepts such as information technology service operation and maintenance, practitioners of information technology service operation and maintenance, management capabilities, technical capabilities, and quality capabilities; (4) Competency model and competency elements: Proposes a competency model and competency elements for practitioners of information technology service operation and maintenance; (5) Job levels and requirements: Divides practitioners of information technology service operation and maintenance into seven job levels and provides detailed job requirements descriptions; (6) Competency requirements and evaluation elements: Evaluates the competencies of practitioners of information technology service operation and maintenance through requirements in the management competency domain, technical competency domain, and quality competency domain, and describes the evaluation method in detail; (7) Competency development requirements: Specifies the development content, stages, and methods, as well as the curriculum setting and activities for competency development; (8) Appendixes: Correspondence table of job levels for operation and maintenance personnel, trainer requirements, and training institution requirements.