T/GDBJ 0002.3-2023 Standard for Evaluation of Nursing Home Facilities - Part 3: Service Requirements
T/GDBJ 0002.3-2023 Standard for Evaluation of Nursing Home Facilities - Part 3: Service Requirements
Basic Information
Scope
Scope: This document specifies the service requirements of the Guangdong Provincial Health Association for the grading evaluation of confinement care institutions, and describes the corresponding verification methods. This document applies to the grading evaluation of confinement care institutions conducted by the Guangdong Provincial Health Association for its member institutions. Main technical content: 1. Preliminary service requirements 1.1 Consultation and reception management 1.2 Pregnancy-related services requirements 1.3 Contract management 1.4 Admission assessment requirements 1.5 Service plan management 1.6 Evaluation requirements 2. Service requirements 2.1 Service etiquette requirements 2.2 Service management 2.3 Evaluation requirements 3. Service personnel management 4. Maternal care requirements 4.1 Routine monitoring requirements 4.2 Body cleaning requirements 4.3 Reproductive system care requirements 4.4 Breast care requirements 4.5 Wound care requirements 4.6 Breastfeeding guidance requirements 4.7 Psychological health care requirements 4.8 Catering management requirements 4.9 Postpartum recovery management 4.10 Emergency response requirements 4.11 Evaluation requirements 5. Newborn care requirements 5.1 Routine monitoring requirements 5.2 Clothing management requirements 5.3 Body cleaning requirements 5.4 Routine care requirements 5.5 Breastfeeding management requirements 5.6 Excretion management requirements 5.7 Sleep management requirements 5.8 Massage service requirements 5.9 Vaccine management requirements 5.10 Nutritional supplementation requirements 5.11 Newborn swimming services 5.12 Emotional management requirements 5.13 Growth monitoring requirements 5.14 Emergency response requirements 5.15 Evaluation requirements 6. Customer service management 6.1 Customer file management 6.2 Service quality requirements 6.3 Fee supervision management 6.4 Customer maintenance requirements 6.5 Complaint handling requirements 6.6 Dispute resolution require