T/JSSG 007-2020 First Aid Social Work Services Standards

Scope

Scope: This standard specifies the terms and definitions, basic requirements, service content, service management, service standards, and service models of emergency medical social work services. This standard applies to units that establish emergency-related medical social work departments to provide emergency-related medical social work services. Main technical content: Service content 5.1 Basic services 5.1.1 Assist service recipients in adapting to the hospital and social environments, familiarizing themselves with medical service processes, correctly understanding their own diseases, learning emergency methods, and facing the treatment process directly. 5.1.2 Enhance effective communication between service recipients, their families, and medical staff, create a harmonious treatment environment, and prevent medical disputes. 5.2 Core services 5.2.1 Assist service recipients and their families in solving difficulties, provide services such as disease information, psychological support, economic assistance, policy explanation, and social relationship coordination, helping service recipients rebuild their support networks. 5.2.2 Assist service recipients and their families in discovering their own potential, overcoming environmental obstacles, and restoring and developing their social functions. 5.2.3 Provide service recipients with home emergency training, follow-up medical care, and discharge rehabilitation services, as well as social integration and referral services.

Development Information

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