T/SHMHZQ 032-2023 Personalized elderly care service process specification
T/SHMHZQ 032-2023 Personalized elderly care service process specification
Basic Information
Scope
Main technical content: Foreword 1 Scope 2 Normative reference documents 3 Terms and definitions 3.1 Personalized elderly care services 4 Service process 4.1 Needs assessment 4.2 Service plan development 4.3 Service implementation 4.4 Service adjustment 4.5 Service evaluation 4.6 Other considerations 5 Service quality requirements 5.1 Professional service personnel 5.2 Respect for confidentiality and security 5.3 Legal and compliant services 5.4 Focus on physical and mental health 6 Personal information protection and privacy 6.1 Principles of personal information collection and use 6.2 Data security and confidentiality measures 6.3 Personal information access and control mechanisms 7 Technical support and innovative applications 7.1 Application of technology in personalized elderly care services 7.2 Data analysis and intelligent decision support 7.3 Smart devices and remote monitoring applications 8 Training and personnel requirements 8.1 Training plans and curriculum design 8.2 Personnel quality and competency requirements 8.3 Professional team collaboration and communication 9 Supervision and review mechanisms 9.1 Regulatory authorities and review processes 9.2 Audit and certification requirements 10 Requirements and evaluations