T/SSFSIDC 001-2021 Guidelines for the Preparation of Group Standards for the Modern Service Industry in Shanghai

Scope

Scope: This document specifies the terms and definitions, preparation principles, scope of preparation, preparation process, and requirements for the use of group standards for modern service industries in Shanghai. This document applies to member units of the Shanghai Modern Service Industry Association in the preparation and application of group standards, etc. Main technical content: 4. Preparation principles 4.1 Leading the way forward Shanghai is the birthplace and gathering place of China's modern service industry. Therefore, in the preparation of standards, it is necessary to fully reflect the characteristics of the industry and professionalism, and to meet the current development reality of the industry while being forward-looking and leading. We should earnestly implement the requirement of "strengthening the construction of systems and capabilities such as standards, metrology, and patents". 4.2 Market-oriented In the process of standard preparation and implementation, we should fully incorporate customer participation, especially that of consumer representatives, to enhance customer satisfaction and protect consumers' legitimate rights and interests. Note 1: Consumers refer to individuals who purchase or use goods, real estate, or services for personal, family, or household needs. Note 2: Customers refer to organizations or individuals (such as consumers, clients, end users, retailers, beneficiaries, or purchasers) who receive services, and also include potential customers. 4.3 Multi-party participation The preparation of group standards should follow the principles of openness, transparency, and fairness, and involve representatives from producers, operators, users, consumers, education and research institutions, testing and certification agencies, and government departments, etc., to fully reflect the common needs of all parties. In addition to industry leaders, we encourage SME representatives and consumers to participate in standard

Development Information

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