T/ZS 0055-2019 Active Group standards

T/ZS 0055-2019 Providing standard operating procedures for the most convenient service platform for rural areas that enables one-stop services

Publish Date: 2019-08-01 Implement Date: 2019-08-09 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: T/ZS 0055-2019

Standard Type: Group standards

Standard Status: Active

is_force_gb: no

CCS Name: Economic and cultural

ICS Name: Other services

Publish Date: 2019-08-01

Implement Date: 2019-08-09

Scope

Main technical content: 1. Scope 2. Normative reference documents 3. Terms and definitions 4. Workflow 5. Institutional display on the wall 6. Special settings 6.1 "Lobby Manager" mode 6.2 Self-service 6.3 Reissuance mode 6.4 On-site agency service 6.5 Mail service 7. Service guarantee 7.1 General requirements 7.2 Establishment of systems 8. Continuous improvement 8.1 General requirements 8.2 Complaint handling 8.3 Supervision and inspection 8.4 Improvement mechanism