T/JCBD 01-2024 Active Group standards

T/JCBD 01-2024 Guidelines for Resolving Consumer Disputes through Mediation

T/JCBD 01-2024

Publish Date: 2024-12-11 Implement Date: 2024-12-18 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: T/JCBD 01-2024

Standard Type: Group standards

Standard Status: Active

is_force_gb: no

CCS Name: The relationship between supply and use

ICS Name: Consumer services

Publish Date: 2024-12-11

Implement Date: 2024-12-18

Scope

Main technical content: This document stipulates the general principles of complaint resolution for consumer disputes, the entry of operators, resolution, mediation, and evaluation and improvement. This document is applicable to the complaint resolution of consumer disputes

Development Information

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