GB/T 3873-1983
Active
YD/T 3609-2019
Active
Industry standards-Postal and telecommunications
YD/T 3609-2019 Information and communication industry service on-site management implementation guide
YD/T 3609-2019 Information and communication industry service on-site management implementation guide
Price:
$ 30
Basic Information
Standard Code:
YD/T 3609-2019
Standard Type:
Industry standards
Standard Status:
Active
is_force_gb:
no
CCS Name:
Integrated Communication and Broadcasting
ICS Name:
Telecommunications Integration
Publish Date:
2019-12-24
Implement Date:
2020-04-01
Scope
This standard applies to all basic telecommunications service and value-added telecommunications service operators in managing the service sites of physical business halls, customer service centers, installation and maintenance service centers, etc., which directly interact with customers (including on-site staff serving customers at the counter, on-site services, and communication via telephone, text messages, video, the Internet, etc.). It can also be used as a basis for external organizations to evaluate the service site management level of enterprises.
Development Information
Related Standards
GB/T 4364-1984
Abolished
GB/T 4364-1984 Signs of operating directions of manual control mechanism of telecommunication equipments
GB/T 7400.10-1987
Replaced
GB/T 7400.10-1987 Broadcasting and television terminology Television broadcasting Equipment
GB/T 7400.1-1987
Replaced
GB/T 7400.1-1987 Broadcasting and television terminology General terms
GB/T 7400.12-1987
Replaced
GB/T 7400.12-1987 Broadcasting and television terminology Television broadcasting Test equipment and test techniques
GB/T 7400.2-1987
Replaced