T/ZS 0284-2022 Cross-border e-commerce overseas warehouse service specification
T/ZS 0284-2022 Cross-border e-commerce overseas warehouse service specification
Basic Information
Scope
Scope: This document specifies the basic requirements, service guarantees, service processes, risk control management, safety requirements, evaluation and improvement of cross-border e-commerce overseas warehouse services. This document is applicable to cross-border e-commerce overseas warehouse services. Main technical content: Preface 1; Scope 2; Normative reference documents 3; Terminology and definitions 4; Basic requirements 5; Service guarantees 5.1; Personnel requirements 5.2; Facilities and equipment 5.3; Information systems 5.4; Warehouse management 5.5; Suppliers 5.6; Operation processes 5.7; Financial management 6; Service processes 6.1; General provisions 6.2; Head-end transportation 6.3; Warehouse management 6.4; Tail-end distribution 7; Risk control management 7.1; Risk control 7.2; Record requirements 8; Safety requirements 9; Evaluation and improvement 9.1; Evaluation 9.2; Appendix A (Normative) Cross-border e-commerce overseas warehouse service quality evaluation form