T/HNMIA 01-2020 Pregnant women, babies, and children's retail store management standard
T/HNMIA 01-2020 Pregnant women, babies, and children's retail store management standard
Basic Information
Scope
Scope: This standard specifies the terms and definitions, general principles, merchandise management, retail store display, staff management, customer service, fire safety and hygiene services, complaints and supervision, and continuous improvement for retail stores selling maternity, infant, and children's products. This standard applies to the establishment and management of retail stores selling maternity, infant, and children's products. Main technical content: 1. Scope: This standard specifies the terms and definitions, general principles, merchandise management, retail store display, staff management, customer service, fire safety and hygiene services, complaints and supervision, and continuous improvement for retail stores selling maternity, infant, and children's products. This standard applies to the establishment and management of retail stores selling maternity, infant, and children's products. 2. Normative references: The following documents are essential for the application of this document. For dated references, only the version dated is applicable to this document. For undated references, the latest version (including all amendment sheets) is applicable to this document. GB 19085 - Preventive Measures for Infectious Diseases in Commercial and Service Industry Operating Premises GB/T 23650 - Supermarket Shopping Environment GB 50016 - Code for Fire Protection Design of Buildings SB/T 10618 - Supermarket Receiving Standards SB/T 10807 - Requirements for Store Managers in Professional Retail Stores 3. Terms and definitions: The following terms and definitions are applicable to this document. 3.1 Supplier: A manufacturer or intermediary authorized by an enterprise to provide products or services such as production, assembly, processing, and packaging for the enterprise's sales. A brand holder or agent authorized by the enterprise to sell products. This includes enterprises and their branches, individual businesses, manufacturers, distributors, and other