T/CAQ 10204-2017 Active Group standards

T/CAQ 10204-2017 Quality trustworthy team construction criteria

Publish Date: 2017-11-08 Implement Date: 2018-02-08 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: T/CAQ 10204-2017

Standard Type: Group standards

Standard Status: Active

is_force_gb: no

CCS Name: Computer

ICS Name: Terminology (principles and coordination and cooperation)

Publish Date: 2017-11-08

Implement Date: 2018-02-08

Scope

Main Technical Content: 0.1 General Provisions To guide enterprises in scientifically and effectively conducting quality-trusted team construction work, improving the quality of products and services provided by teams, and enhancing the basic management level of enterprises, this standard is formulated. This standard is based on the management requirements for organizations and sites proposed in the national standards GB/T 19580, *Evaluation Criteria for Excellence Performance Model*, and GB/T 29590, *Enterprise Site Management Guidelines*. It closely combines the practical characteristics of team management, puts forward the basic concept of quality-trusted team construction, defines the connotation of quality-trusted teams, stipulates the requirements for the construction process, and serves as the main basis for enterprises to carry out quality-trusted team construction work. 0.2 Construction Concepts The core concept of quality-trusted team construction is that quality creates value for customers and other stakeholders. Its basic concepts include: — Focus on customers. The purpose of quality-trusted team construction is to better meet customer needs and expectations. Teams should always pay attention to customer needs, expectations, and their changes, and clarify the direction for the construction work. — Integrity and commitment. Quality-trusted teams should make commitments to the quality of the products and services they provide, act honestly and keep their promises during the work process, and continuously enhance the trust of customers and other stakeholders. — Effective learning. Teams should focus on the goals of quality-trusted construction, continuously learn new concepts, new tools, and new technologies, innovate work methods, and continuously improve the quality of team members. — Improvement and innovation. Quality-trusted teams should base their work on facts, apply scientific methods, and continuously optimize, improve, and innovate