T/NXXH 072-2024 Quality Management Training Guide
T/NXXH 072-2024 Quality Management Training Guide
Basic Information
Scope
Scope: This document specifies the quality management training guidelines. This document is applicable to quality management training; Main technical content: 3. Terminology and definitions: The terminology and definitions defined in GB/T 19025 apply to this document. 4. Training guidelines Training: A four-stage process 4.1.1 General principles A planned and systematic training process can make an important contribution to helping organizations improve their capabilities and meet their quality objectives. To select and implement training to address the gap between required and existing capabilities, managers should monitor the following stages: a) Identify training needs; b) Design and plan training; c) Provide training; d) Evaluate training results. 4.1.2 Procurement of products and services related to training Managers should determine whether and when to procure and select products and services related to the various stages of the training process, both internally and externally. For example: Some organizations may find it beneficial to utilize external experts for training needs analysis. 4.1.3 Personnel participation Appropriate participation of personnel who will receive training as part of the training process can enhance their sense of responsibility for the process, enabling them to assume more responsibilities to ensure success. **Identifying training needs** 4.2.1 General principles The training process should begin after the organization has completed a needs analysis and documented issues related to capabilities. The organization should identify the capability requirements for each task that affects product quality, evaluate the capabilities of the personnel performing this task, and develop a plan to address any potential capability gaps. The identification of needs should be based on a comparison and analysis of the organization's current and anticipated needs against the existing capabilities of its personnel. The obj