T/CSI 0016-2021 Active Group standards

T/CSI 0016-2021 The evaluation of home-based elderly care services quality

Publish Date: 2021-08-18 Implement Date: 2021-08-18 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: T/CSI 0016-2021

Standard Type: Group standards

Standard Status: Active

is_force_gb: no

CCS Name: -

ICS Name: Terminology (principles and coordination and cooperation)

Publish Date: 2021-08-18

Implement Date: 2021-08-18

Scope

Scope: This document specifies the evaluation requirements and methods for the quality of home-based elderly care services. This document is applicable to the evaluation of service quality for organizations providing home-based elderly care services. Main technical content: This document specifies the evaluation requirements and methods for the quality of home-based elderly care services. The evaluation requirements for elderly care service quality include basic requirements, evaluation requirements for service items and content, service guarantee, and social responsibility. The evaluation methods for service quality include evaluation procedures and evaluation methods. This document is applicable to the evaluation of service quality for organizations providing home-based elderly care services.