T/SCPMA 0003-2022 Parenting Service Agency Evaluation Specification
T/SCPMA 0003-2022 Parenting Service Agency Evaluation Specification
Basic Information
Scope
Main technical content: 1. Scope This standard document specifies the terms and definitions, general principles, grading evaluation criteria, basic requirements, evaluation indicators, and evaluation process for family education service agencies. This standard document applies to all types of family education guidance institutions at various levels and in different regions. Third-party evaluation agencies, relevant functional departments, media outlets, and family education guidance practitioners may refer to it for guidance. 2. Normative reference documents The content of the following documents is an integral part of this standard document through normative reference in the text. Among them, the referenced documents with specified dates only apply to the version corresponding to that date; for those without specified dates, the latest version (including all amendment sheets) applies to this standard document. - GB/T 17242: Guidelines for Complaint Handling - GB/T 19001: Requirements for Quality Management Systems - T/SCQWL 0001–2022: Family Education Service Standards 3. Terms and definitions 4. Principle requirements 4.1 Basic principles 4.2 Evaluation principles 4.3 Policy support 5. Evaluation requirements 5.1 Qualification conditions 5.2 Service content 5.3 Service contracts 5.4 Service completion 5.5 Service resource requirements 5.6 Service practitioner requirements 5.7 File management 5.8 Institutional evaluation requirements 6. Evaluation process 7.1 Procedure 7.2 Review