T/CBA 201-2018 Active Group standards

T/CBA 201-2018 The evaluation index system and scoring criteria for civilized standardized service in banking outlets

T/CBA 201-2018 The evaluation index system and scoring criteria for civilized standardized service in banking outlets

Publish Date: 2018-04-02 Implement Date: 2018-05-01 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us
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Basic Information

Standard Code: T/CBA 201-2018
Standard Type: Group standards
Standard Status: Active
is_force_gb: no
CCS Name: Finance, insurance
ICS Name: Financial services, banking, monetary systems, and insurance
Publish Date: 2018-04-02
Implement Date: 2018-05-01

Scope

Scope: This standard is applicable to the evaluation and quantitative assessment of the civilized and standardized service level of bank outlets; Main technical content: This standard specifies the evaluation index system of the civilized and standardized service level of bank outlets in China, as well as the quantitative assessment scoring method and scoring standard based on this system.

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