T/CSPA 02-2025 Green Housekeeping Service Evaluation Guidelines

Scope

Guidelines for the Evaluation of Green Housekeeping Services Scope This document establishes the basic principles, evaluation indicators, and evaluation processes for the evaluation of green housekeeping services, describes the evaluation methods, and provides suggestions for grading. This document applies to the evaluation of green housekeeping services provided by housekeeping service organizations. Normative Reference Documents This document does not have any normative reference documents. Terms and Definitions The following terms and definitions apply to this document. Green Housekeeping Services A service mode that adopts sustainable and green measures to reduce resource consumption and environmental pollution during the provision of housekeeping services. Housekeeping Service Organizations Organizations, including enterprises, social groups, and platforms, that provide housekeeping services. [Source: GB/T 31772—2015, 2.1, with modifications] Housekeeper A person who has obtained relevant qualifications and can directly provide housekeeping services to customers. [Source: SB/T 10847—2012, 6.4] Expert Evaluation Committee A third-party evaluation organization composed of relevant experts. Basic Principles Scientific Principle The evaluation indicators are based on theoretical research, industry practices, and the latest development trends of green housekeeping services, and can comprehensively reflect the capabilities and levels of housekeeping service organizations in green management, the use of environmentally friendly products, and energy-saving measures. Normative Principle The evaluation work is carried out in accordance with the prescribed work procedures and requirements, and the evaluation materials are complete, accurate, and standardized. Fairness Principle The evaluation process follows the principles of fairness, impartiality, and non-bias, and the evaluators maintain their independence. The evalu

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