T/TCAPIC 001-2024 Parallel Imported Automobile Three-Pack Service Standards
T/TCAPIC 001-2024
Basic Information
Scope
Scope: This standard specifies the responsibilities, obligations, implementation methods, service execution processes, dispute resolution mechanisms, and other norms and requirements for the three-pack services of parallel-imported automobiles. This standard applies to the management and evaluation of relevant entities such as parallel-imported automobile importers (pilot or non-pilot entities), insurance companies, and after-sales service outlets. Main technical content: This standard stipulates the responsibilities, obligations, implementation methods, service execution processes, dispute resolution mechanisms, and other norms and requirements for the three-pack services of parallel-imported automobiles. Through in-depth communication with government departments, industry associations, insurance companies, insurance brokers, legal institutions, appraisal institutions, parallel-imported automobile importers, maintenance enterprises, and consumer representatives related to the implementation of parallel-imported automobile three-pack responsibilities, we conducted research and organization on relevant content. We also verified the qualifications of insurance companies providing three-pack coverage, the terms of automobile three-pack liability insurance products, after-sales networks, and service processes. We explored the establishment of a public information disclosure system for parallel-imported automobile three-pack services, assisted relevant institutions in establishing parallel-imported automobile three-pack information systems, and discussed the implementation of corporate three-pack execution plans and related information management. The main provisions were subsequently formulated.