T/ZQCSH 006-2021 Active Group standards

T/ZQCSH 006-2021 Service satisfaction evaluation of automobile 4S stores

Publish Date: 2021-09-16 Implement Date: 2021-09-16 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: T/ZQCSH 006-2021

Standard Type: Group standards

Standard Status: Active

is_force_gb: no

CCS Name: Economic and cultural

ICS Name: Integrated services

Publish Date: 2021-09-16

Implement Date: 2021-09-16

Scope

Main technical content: 1. Scope 2. Normative reference documents 3. Terms and definitions 4. Evaluation dimension indicators 5. Evaluation process 6. Evaluation implementation 7. Evaluation methods and results Appendix A (Normative Automobile 4S Store Service Quality Satisfaction Evaluation Form)