T/CEA 8012-2021 Elevator industry quality management system requirements
T/CEA 8012-2021 Elevator industry quality management system requirements
Basic Information
Scope
Scope: The elevator industry includes organizations engaged in the manufacture, installation, maintenance, and modification of elevators, escalators, and moving walkways, as well as the production of specialized components and related supporting enterprises. This document covers processes including sales, design and development, manufacturing, installation, maintenance, and modification. This document specifies the requirements for a quality management system for organizations in the elevator industry that have the following needs: a) Need to demonstrate their ability to consistently provide products and services that meet customer requirements and applicable legal and regulatory requirements; b) Aim to enhance customer satisfaction through the effective application of the system, including processes for system improvement, and ensuring compliance with customer requirements and applicable legal and regulatory requirements. Note 1: The term "product" or "service" in this document applies only to products and services intended for or required by customers. Note 2: Legal and regulatory requirements may be referred to as statutory requirements. Main Technical Content: The elevator industry includes organizations engaged in the manufacture, installation, maintenance, and modification of elevators, escalators, and moving walkways, as well as the production of specialized components and related supporting enterprises. This document covers processes including sales, design and development, manufacturing, installation, maintenance, and modification. This document specifies the requirements for a quality management system for organizations in the elevator industry that have the following needs: a) Need to demonstrate their ability to consistently provide products and services that meet customer requirements and applicable legal and regulatory requirements; b) Aim to enhance customer satisfaction through the effective application of the system, including processe