T/CFLP 0036-2022 "Same-city online courier platform operation safety management specification"

Scope

Main technical content: 1. **Basic Safety Guarantees**: This section proposes basic requirements for the safe operation of urban logistics distribution platforms, covering aspects such as safety responsibility systems, staffing of safety management organizations, the establishment of safety management systems, safety investments, and insurance procurement. 2. **Driver and Vehicle Safety Management**: This section proposes requirements related to driver safety admission, education and training, daily management, and vehicle safety admission and regular inspections. 3. **Safety Function Settings**: This section considers potential safety issues (conflicts, disputes, traffic accidents, etc.) that may arise throughout the service process of urban logistics distribution platforms. It proposes safety requirements from the perspective of platform product functions, such as full-process recording, journey sharing, one-click alerts, abnormal stops, dangerous driving monitoring, and fatigue driving control. 4. **Network and Information Technology Security Management**: This section proposes requirements related to information security management systems, daily information security inspections, data collection and usage management, and personal privacy protection. 5. **Complaints and Handling of Safety Incidents**: This section proposes requirements for safety incident complaints and handling, including complaint channels, process construction, response timeliness, assistance in evidence collection, emergency plans, and drills. 6. **Evaluation and Improvement**: This section proposes requirements for platform safety assessments and the establishment of feedback mechanisms to ensure that the operational safety management of urban logistics distribution platforms can be scientifically evaluated and optimized.

Development Information

Related Standards