T/CAS 292-2017 General Specifications for Internet Life Services
T/CAS 292-2017
Basic Information
Scope
Scope: This standard specifies the terms and definitions of Internet life services, the basic requirements of platforms, service processes, service supervision and improvement, and quality complaints and handling. This standard applies to the construction of Internet life service systems and platform processes, platform services, supervision and management, and subsequent evaluation and certification. Main technical content: This standard specifies the terms and definitions of Internet life services, the basic requirements of platforms, service processes, service supervision and improvement, and quality complaints and handling. This standard applies to the construction of Internet life service systems and platform processes, platform services, supervision and management, and subsequent evaluation and certification.