T/CSCA 120028-2019 "Shanghai brand" evaluation certification basis: Public property management service certification requirements
T/CSCA 120028-2019 "Shanghai brand" evaluation certification basis: Public property management service certification requirements
Basic Information
Scope
Main technical content: This standard specifies the normative requirements for the certification of public property management services, including service requirements, management requirements, and certification evaluation requirements. Service requirements include the basic requirements for public property management service enterprises, as well as basic norms and requirements for public services, special services, specific activities, peak passenger and vehicle flow protection services, maintenance of public order, environment and hygiene, operation and maintenance of buildings and ancillary facilities, emergency response to sudden public incidents, and service quality inspection methods. Management requirements include general requirements and specific requirements. Service certification evaluation includes certification criteria, certification models, and certification results. This standard applies to certification bodies implementing certification activities for public property management services, and also applies to property management service organizations regulating their public property management service activities, as well as the confirmation of their compliance by relevant parties of the organization. The scope and regions of public property management services covered by this standard are also specified.