T/SCNA 0002-2021 Quality Evaluation Standards for Elderly Care Services
T/SCNA 0002-2021
Basic Information
Scope
Scope: This standard specifies the basic requirements for evaluating the quality of elderly care services, the content and quality requirements of services, management requirements, and service evaluation and improvement; this standard is applicable to the evaluation of elderly care institutions and community-based elderly care services. Main technical content: The key content of this standard mainly includes evaluating the quality of life care services, nursing services, risk prevention services, functional maintenance services, spiritual comfort services, and preventive care services; it also includes evaluating service satisfaction (satisfaction of care recipients, satisfaction of family members, and satisfaction of caregivers with their work), and evaluating service records and filing situations.