GB/T 16766-1997
Replaced
T/SCFA 0008-2022
Active
Group standards
T/SCFA 0008-2022 Aquarium Housekeeping Service Standards
T/SCFA 0008-2022
Price:
$ 20.00
Basic Information
Standard Code:
T/SCFA 0008-2022
Standard Type:
Group standards
Standard Status:
Active
is_force_gb:
no
CCS Name:
-
ICS Name:
Consumer services
Publish Date:
2022-11-15
Implement Date:
2022-12-01
Scope
Scope: This document specifies the basic requirements for aquarium housekeeping services, as well as the requirements for service reception, acceptance, implementation, completion, recordkeeping, and file management. This document applies to the management of services provided by aquarium housekeeping service agencies. Main technical content: 4. Requirements 4.1.1 The agency shall establish and implement a service management system, including but not limited to service processes, post operation procedures, service quality standards, personnel training, identification and management of external documents, recordkeeping and file management, complaint management, etc. It shall have the necessary facilities, equipment, and supplies for providing services. It shall have personnel suitable for its business scope. 4.1.2 Personnel management Staff members shall be familiar with laws, regulations, and relevant provisions of national and industry authorities concerning housekeeping services, fishery resources, and ecological protection. They shall understand the company's business projects, rules and procedures, and service processes, and possess good communication and coordination skills and certain management experience. Service personnel shall have business skills and professional qualities related to aquarium housekeeping services, and be familiar with and master the skills required for their positions. Service reception Service reception shall be provided through different forms such as online platforms, telephone, and on-site visits, with effective communication with service recipients to understand their expectations for service quality, including but not limited to whether they need aquarium installation, the basic situation of the aquarium, the service address, and the expected quality requirements, etc., and make an appointment for service acceptance. Service acceptance 4.3.1 Site survey For service recipients who need aquarium installation, se
Development Information
Related Standards
GB 5296.1-1997
Replaced
GB 5296.1-1997 Instructions for use of products of consumer interest—General principles
GB/T 18760-2002
Replaced
GB/T 18760-2002 Methods and requirements of after-sale services of consumer goods
GB/T 5296.6-2004
Replaced
GB/T 5296.6-2004 Instructions for use of products of consumer interest—Part 6:furniture
SB/T 10400-2006
Active
SB/T 10400-2006 Supermarket shopping environment
GB/T 5296.5-2006
Replaced