GB/T 16766-1997
Replaced
T/CADA 22.1-2022
Active
Group standards
T/CADA 22.1-2022 Car product sales and after-sales service specifications Part 1: General requirements
T/CADA 22.1-2022 Car product sales and after-sales service specifications Part 1: General requirements
Price:
$ 20.00
Basic Information
Standard Code:
T/CADA 22.1-2022
Standard Type:
Group standards
Standard Status:
Active
is_force_gb:
no
CCS Name:
Integrated
ICS Name:
Consumer services
Publish Date:
2022-07-12
Implement Date:
2022-08-12
Scope
Scope: This document specifies the general requirements for the sale and after-sales service of automotive products, the requirements for sales and services, the requirements for after-sales service, and service evaluation and improvement. This document is applicable to automotive product operators for standardized management of automotive product sales and after-sales services. Enterprises in other related industries may refer to and implement it accordingly. Main technical content: Foreword II Introduction III 1 Scope 2 Normative reference documents 3 Terms and definitions 4 General requirements 5 Requirements for automotive product sales and services 6 Requirements for automotive product after-sales service 7 Service evaluation and improvement 8 Appendix A (for reference only) – Employee Post Skill Level Evaluation Form (Reference Template) 9 References
Development Information
Related Standards
GB 5296.1-1997
Replaced
GB 5296.1-1997 Instructions for use of products of consumer interest—General principles
GB/T 18760-2002
Replaced
GB/T 18760-2002 Methods and requirements of after-sale services of consumer goods
GB/T 5296.6-2004
Replaced
GB/T 5296.6-2004 Instructions for use of products of consumer interest—Part 6:furniture
SB/T 10400-2006
Active
SB/T 10400-2006 Supermarket shopping environment
GB/T 5296.5-2006
Replaced